Privacy Policy
Last updated: January 15, 2026
ExpressMX Official S.A.P.I. de C.V. (hereinafter "ExpressMX", "we" or "the Company"), with registered address at Av. Paseo de la Reforma 505, Floor 28, Col. Cuauhtémoc, C.P. 06500, Mexico City, is responsible for the processing of personal data you provide to us, which will be protected in accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and other applicable regulations.
1. Personal data we collect
We collect the following personal data when you use our services or contact us: full name, email address, phone number, postal address, official identification data (INE/IFE, passport), Unique Population Registry Code (CURP), Federal Taxpayer Registry (RFC), financial information necessary for identity verification and regulatory compliance, as well as browsing and site usage data (IP address, browser type, pages visited, time spent).
2. Purposes of processing
The personal data we collect will be used for the following purposes: managing your registration and participation in real estate crowdlending projects, verifying your identity in accordance with applicable anti-money laundering provisions, processing and tracking investments made, sending you relevant information about the status of projects you participate in, handling your information requests, inquiries or complaints, complying with tax and regulatory obligations before competent authorities, and improving our services and your browsing experience on our website.
3. Data transfers
ExpressMX may transfer your personal data to domestic or foreign third parties in the following cases: to financial institutions and trusts involved in the operation of investment projects, to competent authorities when required by current Mexican legislation, to service providers who assist us in operating the platform (hosting, analytics, and security services), always under confidentiality agreements. In all cases, we ensure that third-party recipients of your data maintain security measures equivalent to ours.
4. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights). To exercise these rights, you may send your request to our email: privacidad@expressmx-official.com. Your request must include: full name, a document proving your identity, a clear description of the right you wish to exercise, and any document that facilitates the location of your data. We will respond to your request within a maximum period of 20 business days from receipt.
5. Security measures
ExpressMX implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access, or processing. These measures include: data encryption in transit and at rest using TLS 1.3 and AES-256 protocols, role-based access controls with multi-factor authentication, continuous vulnerability monitoring and periodic security audits, encrypted backups with geographically distributed storage within national territory.
6. Cookies and tracking technologies
Our website uses cookies and similar technologies to improve your browsing experience. For detailed information about cookie usage, please refer to our Cookie Policy.
7. Changes to this privacy notice
We reserve the right to modify this privacy notice at any time. Changes will be available on our website expressmx-official.com. We will notify you of relevant changes through the email address registered in your account.
8. Contact
For any questions or comments regarding this privacy notice, you may contact us at: privacidad@expressmx-official.com or at our address: Av. Paseo de la Reforma 505, Floor 28, Col. Cuauhtémoc, C.P. 06500, Mexico City, CDMX, Mexico. Phone: +52 (55) 4170-8923.